Privacy Policy

996pk ("we", "us", "our") operates the online betting and casino information platform accessible at https://996pk.cam (the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the Platform, including players located across Pakistan — in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes and legal bases for which we process it, how long we retain it, with whom we share it, and the rights available to you as a data subject. This Policy applies to all users of the Platform, regardless of location, and should be read alongside our Terms & Conditions.

By accessing the Platform, creating an account or using any of our services, you acknowledge that you have read and understood this Policy and consent to the data-processing practices described herein to the extent required by applicable law. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

The following definitions apply throughout this Policy:

We collect personal data through several channels, including direct user input during registration, automated technical collection, and from third-party sources such as KYC and payment providers. The categories of data we collect are set out below:

We do not intentionally collect special-category data (such as health information, biometric data or political opinions) unless specifically required for responsible-gambling assessments or regulatory compliance, and only with appropriate safeguards in place.

We process your personal data only where we have a valid legal basis to do so. The primary legal bases on which we rely are:

• Contract Performance: Processing is necessary to perform our contract with you — specifically to operate your account, process deposits and withdrawals, and deliver the services you have requested;
• Legal Obligation: Processing is required to comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) requirements, KYC verification duties and retention obligations imposed by our licence conditions;
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, responsible-gambling monitoring, analytics and improving the Platform — provided those interests are not overridden by your fundamental rights;
• Consent: Where we rely on consent (for example, for non-essential cookies or direct marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We use the personal data we collect for the following purposes:

• Account Management: Creating and managing your account, verifying your identity during registration and at subsequent intervals as required by KYC obligations;
• Transaction Processing: Facilitating deposits, withdrawals and bonus transactions denominated in PKR and other supported currencies through our cashier system;
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, collusion and other prohibited activities as defined in our Terms & Conditions;
• Responsible Gambling: Monitoring account activity for indicators of harmful or problematic gambling behaviour, and where necessary, applying responsible-gambling controls or contacting users proactively;
• Customer Support: Responding to your enquiries, resolving disputes and communicating essential account updates;
• Regulatory Compliance: Meeting reporting obligations imposed by the operator's licence jurisdiction, including submitting required data to regulatory authorities;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design and content of the Platform;
• Direct Marketing: Sending promotional communications about offers, bonuses and features where you have provided consent and have not opted out. You may unsubscribe at any time by contacting support.

996pk does not sell, rent or trade your personal data to unrelated third parties. We share personal data only in the following circumstances:

• Service Providers & Data Processors: We engage third-party providers to deliver specific services on our behalf, including payment processing, identity verification (KYC), IT infrastructure hosting, cybersecurity and customer-support tooling. All such providers are bound by contractual data-processing agreements that restrict their use of your data to the stated purpose;
• Payment Processing Context: When you make a deposit or withdrawal, relevant transaction data is shared with the applicable payment processor. Familiar payment brands such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced for user familiarity only — their mention does not imply endorsement of gambling or any data-sharing arrangement with 996pk specifically;
• Regulatory & Legal Authorities: We may disclose personal data to competent authorities, law enforcement or regulatory bodies where required to do so by applicable law, court order or our licence obligations. We will endeavour to notify you of such a disclosure where legally permissible;
• Business Transfers: In the event of a merger, acquisition, asset sale or restructuring, personal data held by 996pk may be transferred to the successor entity, subject to equivalent privacy protections being maintained;
• Fraud Prevention Networks: We may share data with third-party fraud-detection networks to identify and prevent fraudulent activity across the platform.

The Platform uses cookies and similar tracking technologies to operate core functionality, remember your preferences and understand how users interact with our content. The categories of cookies we use are:

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing your account or using core Platform features. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation.

We retain personal data for as long as is necessary to fulfil the purposes described in this Policy, including satisfying legal, regulatory and contractual obligations. The following general retention principles apply:

• Active Accounts: Personal data associated with an open and active account is retained for the duration of the account relationship;
• Closed Accounts: Following account closure, we typically retain identity, transaction and communication data for a period of at least five (5) years, or longer where required by the licence jurisdiction's AML/KYC regulations;
• Marketing Preferences: Records of consent and opt-out preferences for direct marketing are retained for as long as necessary to honour those preferences and demonstrate compliance;
• Technical Logs: Server logs and technical data are generally retained for shorter periods (typically 12 months) unless required for an ongoing investigation or legal proceeding;
• Self-Excluded Accounts: Where an account has been self-excluded, we retain sufficient data to honour the exclusion and prevent re-registration during the exclusion period.

When personal data is no longer required, it is securely deleted or irreversibly anonymised in accordance with our data-disposal procedures.

996pk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. Key measures include:

• SSL/TLS Encryption: All data transmitted between your browser and our Platform is encrypted using current Transport Layer Security (TLS) protocols. You can confirm this by the padlock icon in your browser's address bar;
• Access Controls: Access to personal data within our organisation is restricted to personnel who require it to perform their role, enforced through role-based access controls and regular access reviews;
• Audit Trails: We maintain logs of access to personal data and administrative actions to support accountability and incident response;
• Security Testing: We conduct periodic security assessments of our systems to identify and address vulnerabilities;
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant regulatory authority and, where required, affected users, in accordance with applicable breach-notification obligations.

While we take these measures seriously, no online platform can guarantee absolute security. You also have a role to play — use a strong, unique password for your account, avoid using shared devices to access the Platform, and contact support immediately if you suspect your account has been compromised.

As an online platform serving users across Pakistan and operating through infrastructure and service providers that may be located in various jurisdictions, your personal data may be transferred to and processed in countries outside Pakistan. Such countries may have data-protection laws that differ from those applicable in your location.

Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, including contractual mechanisms that require the recipient to apply protections equivalent to those described in this Policy. We do not transfer personal data to third parties in jurisdictions with materially inadequate data-protection standards without implementing compensatory safeguards.

Subject to applicable law and certain exemptions (for example, where processing is required to comply with a legal obligation), you have the following rights in relation to your personal data held by 996pk:

To exercise any of these rights, please contact our support team at the address in Section 15. We will respond to all verifiable requests within a reasonable timeframe. We may need to verify your identity before processing a request to protect your data from unauthorised disclosure.

The Platform is strictly for adults aged 18 years or older, or the higher minimum required by the operator's licence jurisdiction. We do not knowingly collect personal data from individuals under the eligible minimum age. If we become aware that a user is under the minimum age, we will immediately close the account, void any associated winnings in accordance with our Terms & Conditions, and delete or anonymise the personal data to the extent legally permissible.

If you believe that a minor has registered an account on the Platform or has accessed it using your credentials, please contact our support team immediately.

The Platform does not contain links to external third-party websites for general browsing. However, certain functional integrations — such as payment gateways or identity-verification interfaces — may redirect you temporarily to a third-party service during a transaction. These third-party services operate under their own privacy policies and terms. 996pk is not responsible for the privacy practices, content or security of third-party services to which you are redirected during functional platform interactions.

We encourage you to review the privacy policy of any third-party service you access in connection with your use of the Platform, particularly payment processors and KYC providers.

996pk reserves the right to update this Privacy Policy at any time. We will indicate the date of the most recent update at the top of this page. Where changes are material, we will endeavour to provide advance notice via the Platform or to your registered email address.

Your continued use of the Platform after an updated Policy has been published constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically. If you do not accept the updated Policy, you must discontinue use of the Platform and may request account closure through our support team.

If you have any questions about this Privacy Policy, wish to exercise a data-subject right, or have a concern about how we handle your personal data, please contact us through the following channel:

If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. 996pk does not claim to be regulated by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani provincial authority. Users in Pakistan should be aware that domestic data-protection regulation is evolving and are advised to seek independent guidance where required.